ABOUT ACCLAIM
WE ARE A SMALL COMPANY DOING BIG THINGS
ACCLAIM is one of the leading freight forwarding, cargo and logistics services companies in Trinidad and Tobago.
Our agency is managed by a staff of veterans of the local shipping industry who have over 80 combined years of international freight forwarding experience and knowledge.
We offer a full suite of services for both imports and exports . We provide in-house worldwide transportation of cargo by Sea and Air Freight with N.V.O.C.C. operations and Customs Clearance.
We also specialize in Value Added Logistics and Door to Door Services.
RELIABLE PARTNERS
We are partners with an host of international freight forwarding and shipping agents. These partners honor our need to give our clients the best possible experience available. Our partners act on our behalf within their respective countries. We leverage their expertise and commitment to achieve the objectives of our clients.
Our sub-offices are located close to the Trinidad seaports and airport. Our staff is on hand to oversee the lading and offloading of incoming and departing shipments. They speed-up the processing of documents and payment of shipping fees. They then track the shipment of our clients’ cargo until it arrives at its destination.
Global trade, in fact, business on the whole is evolving at a rapid pace. Freight forwarders must keep abreast of these changes to remain competitive. To this end our staff participates in regular training seminars. This enables us to make informed decisions and put the latest systems in place.
Up-to-date systems help us to better serve our clients who trust us with their business. We have earned their trust because of our track record for getting the job done. Our clients know that all our freight forwarding transactions are compliant with all Customs and international laws.
We place a strong focus on customer service because our clients’ needs are our priority.
We Handle Shipments of Any Size. Whether it is a Full Container Load (FCL) or Less Than Container Load (LCL). Whatever the mode of transport, we ensure it gets to its destination on time and in good condition. We take care of all the hassles involved in shipping so our clients can focus on managing their business.
OUR FOCUS IS ON OUR CLIENTS
The major part of our company’s focus is on our freight forwarding activity. We live and breathe this business. We are in the trenches every day, getting the job done.
We never leave anything to chance because our clients depend on us to keep their businesses flowing. The other part of our focus is on ensuring that our clients can profit because of our services.
Global trade, in fact, business on the whole is evolving at a rapid pace. Freight forwarders must keep abreast of these changes to remain competitive. To this end our staff participates in regular training seminars. This enables us to make informed decisions and put the latest systems in place.
We always seek ways to lower their shipping costs. Always, we negotiate for better prices or shorter delivery times for our clients’ cargo.
We are in business for our clients. We are still in business because of them.
Our business keeps growing because we work to help make our clients’ businesses profitable. Giving our customers a great experience is always at the heart of our operations.
We strive for excellence in pursuit of this goal.
DEREK TELFER
Founder & Managing Director
A seasoned Vessel Agent and veteran of the cargo and freight forwarding industry in Trinidad and Tobago, he has over 40 years of knowledge and hands-on experience working in international shipping.
He has enjoyed a long and strong career in freight forwarding, working his way to supervisory and managerial levels at several shipping and customs companies. His last appointment before founding his own agency, was Director of Operations and Marketing at Sea Bridge Shipping and Brokerage, a stint that lasted just over five years.
In his quest to provide a higher level of personalized service that was noticeably lacking in the local industry he founded his family-owned company in 2007 with a vested interest in providing excellence in operational performance and delivering high business value to all clients.
Global trade, in fact, business on the whole is evolving at a rapid pace. Freight forwarders must keep abreast of these changes to remain competitive. To this end our staff participates in regular training seminars. This enables us to make informed decisions and put the latest systems in place.
Derek is a graduate of the prestigious Fatima College in Port of Spain. He is a member of the Fatima Old Boys Association and serves on the Board of Directors at his church.
KRISTY TELFER
Operations Director
Acclaim Freight & Logistics Services
Daughter of the founder, Kristy literally grew up in the freight forwarding and logistics business.
After graduating from secondary school she worked as a part-time realtor before fully joining ACCLAIM in 2014. Kristy’s dedication to her job is directly tied to the success of the company’s operations.
The consummate “go-getter”, Kristy brought her youthful energy to the job and is responsible for implementing many of the operating strategies that are key to the company’s high client retention rate.
Kristy has an excellent ability to understand our client’s needs. She continues to build on our foundation of acquiring repeat-business and personal recommendations from clients who have been impressed by her experience and attention to detail, coupled with her ability to deliver sound logistics solutions for projects and budgets of all sizes.
She has a dynamic work ethic and is dedicated to each project from start to finish.